Background: Our client is a startup company that specializes in breeding and selling customized puppies. They wanted to create an online portal that would allow potential customers to browse available puppies, place orders, and communicate with the breeder. They also wanted to integrate the portal with third-party CRM systems to manage customer data and communications.
Challenge: The client’s main challenge was to create a user-friendly and secure online portal that would allow customers to easily browse available puppies and place orders. They also wanted to ensure that the portal would be integrated with third-party CRM systems to manage customer data and communications.
Client:
Smart Pups,USA
Category:
Ecommerce
Solution
1.Customized Puppies Portal
We designed and developed a customized puppies portal that would allow customers to browse available puppies, view photos and descriptions, and place orders. The portal was designed to be mobile-friendly and easy to navigate, with clear product categories and search functionality.
2. Secure Payment and Order Management
To simplify the payment and order management process, we implemented a secure payment gateway and order management system. The payment gateway was designed to be easy to use and secure, with options for multiple payment methods. The order management system was designed to allow the breeder to manage orders, communicate with customers, and track the delivery of puppies.
3.Third-Party CRM Integrations
To manage customer data and communications, we integrated the portal with third-party CRM systems. We worked with the client to identify the CRM systems that would best meet their needs and implemented the necessary integrations. This allowed the breeder to manage customer data, track customer interactions, and communicate with customers in a more streamlined and efficient way.
Results
The customized puppies portal with third-party CRM integrations was launched successfully and has been well received by both the client and their customers. The portal has simplified the ordering process for customers and has made it easier for the breeder to manage customer data and communications. The portal has also generated additional revenue for the client and has the potential for further growth in the future.
