Business Objective: The business objective of the project was to create a platform that would provide patients with a convenient and accessible way to find and book appointments with healthcare providers. The platform would also enable hospitals and healthcare providers to manage their appointments and patient information more efficiently, while also increasing patient satisfaction and retention.
Approach: The development team began by conducting research on the target audience and their needs, including the types of healthcare providers they were looking for and the features they expected in a booking system. Based on this research, the team developed a strategy for the platform that included the following features:
Client:
Welsys
Category:
Medical
1. Comprehensive Hospital and Provider Directory:
The platform would provide a directory of hospitals and healthcare providers, including their locations, specialties, and availability.
2. Online Booking and Appointment Management:
The platform would allow patients to search for and book appointments with healthcare providers online. Providers would be able to manage their appointments, availability, and patient information through a secure online dashboard.
3. Patient Dashboard:
Patients would have access to a dashboard where they could view their appointment history, manage their personal information, and receive reminders for upcoming appointments.
4. Mobile Accessibility:
The platform would be designed to be accessible on mobile devices, allowing patients to easily find and book appointments on-the-go.
Conclusion
The development of a hospital directory and appointment booking system requires a deep understanding of the target audience and their needs. By conducting research and developing a comprehensive strategy, the development team was able to create a platform that offered a comprehensive directory of hospitals and healthcare providers, while also providing patients with a user-friendly interface for booking appointments. The online booking and appointment management features, patient dashboard, and mobile accessibility were key features that contributed to the platform’s success. Overall, the platform was successful in providing patients with a convenient and accessible way to find and book appointments with healthcare providers, while also enabling hospitals and healthcare providers to manage their appointments and patient information more efficiently.
